At ZENTHORIAX, we strive to ensure complete customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help. You can return the item purchased within 30 days from the date you received it.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging, and you will need to provide a receipt or proof of purchase. Certain types of goods are exempt from being returned, like perishables or custom-made products.
Refunds
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the process may take several days depending on your card issuer's policy.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item, please contact our support team at [email protected] or call us at +1 (555) 987-6543.